Repeat prescriptions will be issued at the GPs discretion and are normally for patients on long-term treatment. Patients are able to request prescriptions for repeat medication once every 28 days, unless otherwise authorised by a GP.
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using the NHS Wales App
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
Please allow 2 complete working days before collecting your prescription and make allowances for weekends and public holidays.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
If you would like to speak to someone at the GP surgery about your prescription:
- phone us on 01633 742960
Batch prescribing
If you or someone you care for use the same medicines regularly you may not need to get a new prescription every time you need more medicine. Instead you may be able to benefit from Batch Repeat Dispensing from your pharmacy. This means you won’t have to visit the surgery or make an appointment to see the doctor, practice nurse or practice pharmacist every time you need more medicine. Talk to either your prescriber (doctor, practice nurse or practice pharmacist) or your community pharmacist who regularly dispenses your prescriptions and ask them if you are suitable for Batch Repeat Dispensing.
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy (111.wales.nhs.uk)
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.